The person responsible for the processing of the personal data collected is the seller. Unless Buyer agrees otherwise, in accordance with the Personal Data Law, Seller may only collect and store personal information necessary for Seller to fulfill its obligations under the Agreement. The buyer's personal information will only be passed on to others if it is necessary for the seller to implement the agreement with the buyer or in legal cases.
In order to serve you in the best possible way, we need to have enough information about you as a customer. After reviewing what is stored with information about our customers, we believe that there is no sensitive or critical data stored with us that can be misused.
We can assure you that our internal routines do not allow the outside to receive sensitive or critical information.
There is no sensitive or critical data stored in connection with the use of our payment solutions.
Our policy is that we do not sell, trade, or pass on information of any kind about you as a customer to a third party without your consent.
All aspects of information storage are securely protected.
12.1 Storage of Personal Information.
The Accounting Law requires that we store transaction data for 5 years. In order to safeguard the rights of customers in relation to guarantees and complaints in accordance with the Consumer Purchase Law, the Purchase Law and our conditions of sale, we store the purchase history for 10 years.
12.2 Security of personal information
At Codigi.es we have good routines and comprehensive measures to ensure that unauthorized persons do not access your personal information, and that data processing is carried out in accordance with the requirements of current legislation. Examples of such measures are risk assessments, implementation of organizational and physical measures, access management and archiving routines, as well as routines for data handling and follow-up of requests related to the right of access, correction and deletion.
You can be sure that we store your personal information securely.
12.3 Change or deletion of personal information
Do you want to change your name or delete your account with us? please contact us
13. Conflict resolution
Complaints are addressed to the seller within a reasonable time, see sections 9 and 10. The parties endeavor to resolve any dispute on amicable terms.